​​

At Orren Watch, we are committed to delivering a refined experience from purchase to wear. If for any reason you are not fully satisfied, we offer a straightforward return and refund process.

​

7-Day Return Guarantee

​

You have 7 days from the date of delivery to request a return. To be eligible, the item must be unused, in its original condition, and in the original packaging.

​

​

Return Process

​

To initiate a return, please contact our support team at: contact@orrenwatch.com

​

Include your order number and reason for return. Once your request is approved, you will receive instructions on how to proceed.

​

​

Refunds

​

After we receive and inspect your returned item, we will notify you of the approval status.

If approved, your refund will be processed to your original payment method within 5–10 business days.

​

​

Exchanges

​

We only replace items if they are defective or damaged upon arrival. If you need an exchange, contact us with photos of the issue for a quick resolution.

​

​

Non-Returnable Items

​

• Items showing signs of use

• Items without original packaging

• Final sale items (if applicable)

​

​

Return Shipping

​

Customers are responsible for return shipping costs unless the item is defective or incorrect.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

​

​

Late or Missing Refunds

​

If you haven’t received your refund yet:

• Check your bank account again

• Contact your credit card provider

• Contact your bank

If you’ve done all of this and still have not received your refund, please contact us.

​

​

Contact

​

For any questions regarding returns or refunds, feel free to reach out:

contact@orrenwatch.com

​

​

Orren Watch
Timeless. Minimal. Precise.